Privacy & Cookies
How is information collected?
Tinyme.ca collects personal information when you register online with us or when you sign up for our email newsletter in doing so we collect information such as your name, billing and delivery address, email address and contact phone number. We may also collect details of transactions you carry out on our website or when telephoning us. If you contact us, we may keep a record and we may also ask you to complete surveys that we use for research purposes, although you can choose to not respond to these if you choose.
What information is collected?
Where you order products or subscribe to our email newsletter, we will collect and store details such as your name, email address and your contact and billing information. We will retain your personal data for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
From time to time we may request via a questionnaire or feedback request or similar methods additional information about yourself and your family, so that the details of offers and products we send you will be more suited to your circumstances. If you provide a review of our product range, we reserve the right to publish part or all of your review together with your first name and suburb.
If you make purchases through our website, your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by the payment processors with which we work. In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they've stored, and your card's type, expiration date, and certain digits of your card number.
What do we do with the information we gather?
Any of your personal details will only be used by Tinyme, associated entities and service providers that assist us in providing an excellent service to you, and to process and deliver your order and maintain your account with us. We may also use this information for the following specific purposes:
• To fulfil your requests for products and services.
• To improve our products & services and to improve the content and appearance of our website. For example, we may use anonymous information relating to web pages you've viewed, in order to analyze trends, track user's movements and provide a better website experience. We do not use this data in a manner that would identify you personally.
• To analyze the use of the tinyme.ca website.
• To recommend or customize offers and to send emails about special offers, new products, sales or other information that may be of interest to you.
Our representatives may need to contact you directly to follow up your order, either by e-mail or phone as part of our day to day customer service procedures.
The personal information (such as your name, billing and delivery address, contact details) collected from you will only be used for the purposes of processing your order, managing your orders and account and from time to time may be shared with our carefully selected service providers that we engage to ensure we deliver the best possible product and service offering to our customers. Tinyme does not, sell or trade your personal information gathered online with third parties unless we have your permission or are required by law.
We may use your personal information to tailor our marketing material and other promotional activities, so as to ensure we continue to provide the best possible product and service offerings to you. We may share this information to other business partners to support this objective. We require these organizations to maintain confidentiality of your personal information and to take reasonable steps to adhere to the Australian Privacy Principles. You can choose to opt out of any direct marketing.
Where information is stored?
How do I access my personal information?
You can access and update account information by logging into your Tinyme account. To access your information, simply click the “Sign In" button at the top right hand side of our website. If you would like to know what information we hold about you, please contact our Privacy Officer via email@example.com.
We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date. However, you may request details of personal information which we hold about you.
Keeping your personal data current helps to ensure that we can respect your preferences and offer you the goods and services that are most relevant to you.
Requests to facilitate the access of personal information may be subject to a small fee to meet our costs. We will correct any information that is found to be incorrect as promptly as possible.
Third Party Sites
At tinyme.ca we want to communicate with you only if you want to hear from us. If you are opted into tinyme.ca emails and wish to change your preferences, you can do so by logging into your account at any time. If you no longer wish to receive e-mails from us, each email we send contains a simple, automated way for you to request that we stop. If you wish to do this, simply follow the instructions at the end of any email by clicking on the unsubscribe link.
Alternatively, you may amend your preferences by clicking on the ‘update subscription preferences’ link at the bottom of each email newsletter. You may continue to receive mailings that are already on route to you for a short period of time while your request is being processed.
Consent To The Use Of Information In The Manner Described
By using the tinyme.ca website and disclosing your personal details you are consenting to the collection, storage and processing of your personal information in the manner described.